Hotel software, built for India

One system for the whole property.

Front desk, GST billing, OTAs, housekeeping, staff and finance in one place, with direct bookings and a guest network that bring people back without paying commission. For hostels, homestays, hotels and groups.

  • No commission on bookings
  • GST and Form-III built in
  • Setup and training included

Why one system

Six tools, two registers and a WhatsApp group. Or one system.

When bookings, bills, rooms, people and money live in one place, they finally agree with each other. Your team learns it in a day, and you see the whole property from your phone.

₹65,000

What a 20-room hotel can pay OTAs in commission every month. Each direct booking keeps that margin at home.

Based on 60% occupancy, ₹2,000 a night, half the nights sold through OTAs at 18%.
1 day

To close the month. Invoices, expenses, payroll and cash are recorded as they happen, so month-end is a review, not a rebuild.

With revenue synced to your accounting software.
3 taps

To check in a guest who verified their ID and paid the advance before arriving. Confirm the room, hand over the key, done.

For guests who complete phone check-in before arrival.
Booking.comMakeMyTripAgodaAirbnbExpediaGoibiboUPIWhatsApp

Run the property

Everything behind the front desk, in one place.

Bookings, bills, rooms, people and money in one system, so nothing is typed twice and every number agrees.

Front desk and night audit

Guests verify their ID and pay the advance before they arrive, so the desk confirms the room and hands over the key. Walk-ins take under a minute, and the night audit closes itself.

Arrivals today11 of 14 ready
13:00L. FischerRoom 204 · Form-III readyID verified
14:30R. IyerRoom 101 · Advance paidID verified
16:00Mehta familyRoom 305 · Late checkout3 of 3 verified
19:45S. KhanRoom 102 · Link sentID pending
Night audit, 13 NovClosed 02:10

Channels and direct bookings

Two-way sync with the OTAs your guests use, plus your own booking site and WhatsApp booking with UPI. No double bookings, and no commission on guests who come to you.

Deluxe, Sat 16 Nov · one room left
Booking.comSynced 2 s ago
MakeMyTripSynced 2 s ago
AgodaSynced 3 s ago
Your website and WhatsAppLive
Rate everywhere₹4,800

Billing and GST

Split folios, deposits, UPI and card, with the right GST rate on every line and the invoice on WhatsApp at checkout.

Tax invoice, room 204B2C
Room, 2 nights · GST 5%₹8,820
Food and drink · GST 5%₹1,029
Paid by UPI₹9,849 settled

Housekeeping and team

Rooms turn in the order arrivals need them, the desk sees each one go clean, and rosters and attendance sit alongside.

Rooms, 11:406 of 14 turned
101Clean
102Dirty
103Cleaning
104Clean
201Repair
202Clean
203Dirty
204Inspecting

Compliance

Form-III prepared at check-in for every foreign guest, well inside 24 hours, with registers in your state's format.

Foreign guests, today3
L. Fischer, GermanyFiled 13:07
T. Okafor, NigeriaFiled 15:22
M. Rossi, ItalyArriving 19:30

Restaurant and room service

Orders from the table, the room or the app, each landing on the right bill.

Room 20421:30
Dal makhani₹420
Garlic naan × 2₹160
Masala chai₹90
Charged to room₹704 incl. GST

Rate suggestions

Recommendations for long weekends, weddings and festivals that you approve with a tap.

Sat 22 Nov · wedding season · 81% booked
Deluxe₹3,200 ₹3,700
Suite₹5,500 ₹6,200
Approve bothNot now

Expenses and inventory

Purchases, petty cash, payroll and stock in the same system as your revenue.

Fresh Farms, groceries₹12,480
GST 5%, matched to orderMatched
Petty cash, housekeeping₹640
Salaries, NovemberApproved

Owner reports

Revenue, occupancy, rate and cash for every outlet, on your phone at 8 a.m.

Revenue yesterday₹1,62,300+12%
Occupancy86%+6
ThuFriSatSunMonTueWed

Many properties, one account

Run several properties and companies with shared rates, guests and staff, and see all of them in one view.

Lakeview, Udaipur86%₹1.62L yesterday
Old City Hostel, Jaipur92%₹48K yesterday
Palolem Stays, Goa74%₹71K yesterday
All properties84%₹2.81L yesterday

A day at the property

Twenty-four hours at a 40-room hotel.

One guest, one stay, and every handoff between booking, desk, kitchen, accounts and owner.

Grow the property

A network behind every property.

Every property on GuestHawk joins a network of guests, events and hospitality talent. It brings guests back, directly, and helps you hire people who already know the work.

The guest app

Check in, order, chat and pay from one app. After checkout it stays on the guest's phone, and the next booking comes to you directly.

Rewards across the network

Guests earn on stays and bookings across participating properties, then spend it with you.

Community and events

Every property gets its own moderated community. Publish events, sell tickets and let guests meet before they arrive, with women-only spaces for solo travellers.

Hire people who know the work

When you need a front-office lead or a chef, find people with verified experience at other properties on the network.

AI, with people in charge

AI does the routine. People make the calls.

GuestHawk answers guest enquiries, quotes and takes bookings on WhatsApp, plans housekeeping, flags cash that does not add up and suggests rates for the festival weekend. Nothing goes out without the right person's approval.

Waiting for your approval5 items
Guest message, 06:52Reply ready for room 312

Early check-in request. The room is ready at 11:00, so the reply offers that with breakfast.

Rates, Diwali weekendRaise the deluxe rate by 12%

Bookings are well ahead of last year, with nine rooms left.

Housekeeping, 09:00Plan ready for 14 checkouts

Ordered by arrival time, with two rooms held for early arrivals.

WhatsApp booking, 22:14Quote accepted for 2 nights, Deluxe

The guest asked in Hindi. A reply in Hindi quoted ₹8,400 with breakfast and a UPI link. Payment is in.

Night auditCash gap of ₹1,200 flagged

Evening shift at the front desk, matched against three receipts.

Suggestions, not decisions

Every suggestion shows its reasoning and waits for a person to approve it.

Speaks your team's language

Staff can work with it in English, Hindi and the regional languages they use every day.

Follows your house rules

It learns how your property runs, not a generic playbook from somewhere else.

The first month

What changes when you switch.

Three kinds of property, the same pattern: less time on paperwork, more bookings you keep, and a clear view of the numbers.

A 40-bed hostel in Goa

The desk stops being a queue.

  • Backpackers verify passports and pay the deposit before they arrive
  • Form-III for foreign guests is ready the moment they check in
  • Events and community posts fill the café on quiet nights

A 30-room hotel in Jaipur

More direct bookings, one ledger.

  • Rates change once and reach every OTA in seconds
  • Repeat guests book on the hotel's own site and WhatsApp, with no commission
  • GST invoices, expenses and payroll close the month in a day

A group of four properties

Every property, one morning view.

  • The owner reads yesterday's numbers for all four at 8 a.m.
  • Staff, stock and rate plans are shared across properties
  • Approvals for refunds, discounts and payroll happen from the phone

Pricing

Priced per property. No commission.

No setup fee and no add-on menu. Pay yearly and save about 17%. Prices exclude GST.

Compare every plan

Starter

Homestays, B&Bs and small hostels, up to 8 rooms or 40 beds.

₹1,499per property, per month

Hotel

Hotels and larger hostels, 9 to 30 rooms.

₹3,499per property, per month
Recommended

Hotel Plus

Independent and franchise hotels, 31 to 100 rooms.

₹15,999per property, per month

Enterprise

Hotels above 100 rooms, groups and chains.

from₹49,999per property, per month

Pilot programme

Be one of the first properties on GuestHawk.

We are opening GuestHawk to a small group of founding properties. You get the full product, set up with you, and a direct say in what we build next.

What founding properties get

  • Founding price, locked for 24 months.Your plan price does not change for two years, whatever happens to our list prices.
  • Free migration and on-site training.We move your rooms, rates, future bookings and guests across, and train your team at the property.
  • A direct line to the product team.The people who build GuestHawk read your feedback and ship what your property needs.
  • Data hosted in IndiaYour property and guest data stays in the country.
  • DPDP-ready consentGuest consent captured and recorded at every step.
  • GST-compliant invoicesThe right rate on every line, B2B and B2C.
  • Form-III workflowForeign guests reported well inside 24 hours.
  • Encrypted in transitEvery connection to GuestHawk uses TLS encryption.

How we protect your data

See your property on GuestHawk.

A thirty-minute walkthrough with your own rooms, rates and channels. If it is not a fit, we will tell you.